Amanda Amanda@SOHO Version 3.xx Manual de usuario

UsingAmAndA@SOHOVersion 3.xxUser’s Guide: 7/01 Edition

4 Using Amanda@SOHOPutting Your Name in the DirectoryIf you put the first few digits of your first and last names in the employee directory, callers c

Using Amanda 5Recording GreetingsThe recordings let your callers know that they have reached you and feel comfortable about your whereabouts.As a user

6 Using Amanda@SOHOroad greeting. Until you record a greeting, Amanda plays the system greeting, “Please leave a message for,” followed by your name a

Using Amanda 7After-hours GreetingMany Amanda administrators set up each mailbox so that greeting 1 plays for routine working hours and greeting 2 pla

8 Using Amanda@SOHOThen you create a menu that tells Amanda to redirect the call to Sierra’s mailbox (511) if the caller presses 1 or to Matthew’s mai

Using Amanda 9To change a menu option: (For login information, see “Logging into Amanda” on page 2.)+ + + + the digit (0-9) + the n

10 Using Amanda@SOHO• Record or rerecord a greeting (See “Recording Greetings” on page 5 for information about recording greetings.)• Schedule a greet

Using Amanda 11Changing What Greeting is Currently PlayedTo change which greeting is played for callers:Scheduling GreetingsAmanda can be configured t

12 Using Amanda@SOHOTo schedule a start time for a greeting: (For login information, see “Logging into Amanda” on page 2.)+ + greeting number (1-

Using Amanda 13Reviewing All Your Greeting SchedulesYou can hear a list of what greetings are scheduled at what time, giving you an overall idea of ho

ii Using Amanda@SOHOCopyright and Trademark NoticesCopyright  1992–2001 The Amanda Company. All Rights Reserved. This guide and the software describe

14 Using Amanda@SOHOBeing Notified about MessagesIf your telephone has a message light, Amanda automatically turns it on when you have messages waitin

Using Amanda 15To be called at your extension when a message is left for you: (For login information, see “Logging into Amanda” on page 2.)+ +

16 Using Amanda@SOHOsuccessful, she will recall the telephone number at half hour intervals until you pick up your messages or until she has tried to

Using Amanda 17Disabling Notification RecordsWhen a notification record is in error or obsolete, you can disable it.To disable a notification record:

18 Using Amanda@SOHOTo play messages you have received: (For login information, see “Logging into Amanda” on page 2.) + + Options: More options:N

Using Amanda 19Forwarding MessagesYou can forward messages left for you to any other Amanda user. For example, you might need to reroute a message to

20 Using Amanda@SOHOOptions DialMake the message private.(Private messages cannot be forwarded.)Specify a delivery date and timeNOTE: Any item (day, m

Using Amanda 21NOTE: After forwarding a message you have received or sending a message you have created to one mailbox, personal mail-ing list, or sys

22 Using Amanda@SOHOTo restore the most recently deleted message: + (repeat to restore additional messages)This works after deleting the message

23 Using Amanda@SOHOLeaving a Message for Someone ElseIf you answer the telephone for more than one person, or even if you get a wrong number, you can

iiiINTERRUPTED USE, LOST PROFITS, COST OF PROCURING SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES, EVEN IF THE AMANDA COMPANY OR AN AUTHORIZED AMANDA COMPA

24 Using Amanda@SOHOTo create a mailing list: (For login information, see “Logging into Amanda” on page 2.)+ + the list’s number (1-3) +

Aaddingnames to employee direc-tory 4after-hours greetings 7Amandacalling 2setting up 3user’s introduction 1away-from-the-office greet-ings 7Ccall con

26 Using Amanda@SOHOmodifying 24updating 24makingrecordings 5managingmessages 17personal mailing lists 23recorded greetings 9menu optionschanging 9rem

Enabling Network Telephonyfor the Communicating PCAmanda@SOHO Quick Reference1. Internal: Dial Ext. No. _______ External: Dial Phone No. __________ 2

Manage Greetings Select a greeting Select system greeting Review the current greeting Review greeting schedules Return to previous menuCha

iv Using Amanda@SOHOConventionsThis manual uses the following terminology and conventions:AmandaThe name by which this manual refers to the Amanda sys

ContentsCopyright and Trademark Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiLimited Warranty on Software . . . .

vi Using Amanda@SOHOForwarding Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Replying to Messages . .

Using AmandaIntroducing AmandaAmanda is an automated telephone attendant and voice messaging system designed especially for ease of use and flexibilit

2 Using Amanda@SOHOLogging into AmandaTo perform the operations explained in this chapter, you must log into Amanda, identifying yourself with your ma

Using Amanda 3Setting Up AmandaAs a new Amanda user, you should:• Create a name and extension recording• Put your name in the employee directory• Chan