
“Chris Wang of Homestead, Inc. will be out of town until Monday, May 5
th
.
While I am gone, my associates, Sierra Raby and Matthew Lee, are handling
all my business calls. To call Sierra, press 1. To call Matthew, press 2.”
Then you create a menu that tells Amanda to redirect the call to Sierra’s
mailbox (511) if the caller presses 1 or to Matthew’s mailbox (557) if the
caller presses 2. The mailboxes that you use in your menu must already exist.
You could also create a menu that offers the caller answers to questions you
are most often asked. To do this, you need the numbers for some
informational mailboxes and help from your system administrator. Your
greeting explains what options provide answers to what questions. Amanda
redirects the caller to an informational mailbox, and the greeting for that
mailbox answers the caller’s question.
To create a menu for your mailbox:
(For login information, see “Logging into Amanda” on page 2.)
+
+ +
+ the digit (0-9) + the mailbox that Amanda + (Amanda repeats
of the menu calls for that digit both the option and
mailbox numbers)
(repeat for each option on the menu)
To review the menu options in a menu:
(For login information, see “Logging into Amanda” on page 2.)
+
+ +
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